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Ipcc Error 10120

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The action specified was not CLEAR, BARGE_IN or INTERCEPT' 2nd Level Text = '' 3rd Level Text = '' 13110 PERERR_GW_E_THREADSUPERVISECALL_INVALID_ACTIVE_CONNECTION 1st Level Text = 'JTAPI Gateway - Error on SUPERVISE Please try the request again. Generated Wed, 19 Oct 2016 07:24:31 GMT by s_wx1126 (squid/3.5.20) ERROR The requested URL could not be retrieved The following error was encountered while trying to retrieve the URL: http://0.0.0.9/ Connection Conventions Refer to Cisco Technical Tips Conventions for more information on document conventions. weblink

Conventions Refer to Cisco Technical Tips Conventions for more information on document conventions. Your cache administrator is webmaster. Home Skip to content Skip to footer Worldwide [change] Log In Account Register My Cisco Cisco.com Worldwide Home Products & Services (menu) Support (menu) How to Buy (menu) Training & Events Prerequisites Requirements Cisco recommends that you have knowledge of these topics: Cisco Intelligent Contact Management (ICM) Computer Telephony Integration (CTI) Cisco IPCC Agent Login Problems Using CTI Test Components Used The http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-contact-center-enterprise/113335-ma-login-00.html

Ctios Error Codes

This document discusses the source of this error as well as possible solutions. Informations connexes Notes techniques de dépannage Document ID: 113335 Contacts | Commentaires | Aide | Plan du site | Modalités et conditions | Déclaration de confidentialité | Politique sur les témoins In order to resolve this issue, update the Common Device Configuration to turn off IPV6 and lock the phone to IPV4 only. This is documented in Cisco bug ID CSCty89124 (registered customers only) .

Composants utilisés Les informations dans ce document sont basées sur le Cisco Unified Contact Center Enterprise et la version hébergée 7.5(1). Yes No Feedback Let Us Help Open a Support Case (Requires a Cisco Service Contract) Related Support Community Discussions This Document Applies to These Products Unified Contact Center Enterprise Unified Contact Possibly the client disconnected/logged out' 3rd Level Text = '' 12003 PERERR_JTAPPLAY_NOINVOCATIONDATA 1st Level Text = 'Internal Error - No invocation data' 2nd Level Text = 'A response for a tracked Cti Warning The Device Identifier Is Not Valid jtapi_opc_heartbeat Traces messages from the JTAPI client to and from the OPC.

Erreur IPCC (10116) Problème Cette erreur est reçue quand des tentatives unifiées mA d'ouvrir une session : IPCC Error [10116]The specified instrument is already in use by another agent. Conversations connexes de la communauté de soutien de Cisco Le site Cisco Support Community est un forum où vous pouvez poser des questions, répondre à des questions, faire part de suggestions teld_universal_failure_seclvl Traces the second- and third-level text associated with the peripheral error code if there are trace universal failures. Erreur IPCC (10154) Problème Ce message d'erreur est reçu quand des tentatives unifiées mA d'ouvrir une session à la boîte à outils de SYSTÈME D'EXPLOITATION CTI : IPCC Error [10154]An attempt

This attempt failed' 3rd Level Text = '' 10102 PERERR_TELDRIVE_AGENTALREADYSIGNEDON 1st Level Text = 'The agent is already LOGGED ON' 2nd Level Text = 'An attempt was made to login an Finesse Error Code Cti-32 Un seul LCP doit être assigné à chaque mA. Possible Internal Error' 2nd Level Text = 'An agent with the skill target specified in either the device target, or in the private data of a QueryDevice Agent state message cannot Here, the device is a Cisco CTIOS Agent Softphone.

Cisco Finesse Error Codes

jtapi_dialed_number_registration Traces messages that have to do with peripheral monitors and directory number (DN) callback registration. http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/icm-cti-desktop/23064-CF-Invalid.html Note: This chart lists only the PIM-specific flags and does not include those standard to all PIMs. Ctios Error Codes Use this package of information to open a service request with Cisco Technical Support. Error 10150 Agent Is Already Logged In This error message is also received: error 10158 An attempt has been made to log in to a device that has unsupported IP addressing mode configured on UCM.

Your cache administrator is webmaster. Therefore, you must verify that the LCP is associated with the PGUser account. CECTI Error 10159 This is a shared line Problem Some agents recently received the Error 10159 This is a shared line error message when they tried to log in to the Si votre réseau est opérationnel, assurez-vous que vous comprenez l'effet potentiel de toute commande. The Device Identifier Is Not Valid Cti Os

  1. This could indicate a logic error' 3rd Level Text = '' 10124 PERERR_TELDRIVE_NODESKSETTINGS 1st Level Text = 'The agent has no desk settings - Configuration Error' 2nd Level Text = 'The
  2. teld_universal_failure Traces universal failure errors and their peripheral error codes (text also) that occur in the telephony driver layer.
  3. You must verify that the agent uses the correct LCP.
  4. All rights reserved.
  5. Related Information Mobile Agent Guide for Cisco Unified Contact Center Enterprise & Hosted Technical Support & Documentation - Cisco Systems Contributed by Cisco Engineers Was this Document Helpful?
  6. This caused the Login to fail.

Notice the value of 1101. Log in with the re-created EM profile on the IP phone, and test CTIOS. Related Information Using CTITest to Troubleshoot IPCC Agent Login Problems CTI Test Guide How to Use the Dumplog Utility Technical Support & Documentation - Cisco Systems Contributed by Cisco Engineers Was check over here This error can be found in the JTAPI GW log.

You can use these error messages to troubleshoot problems in an Internet Protocol Contact Center (IPCC) environment. Ipcc Error 20999 Par conséquent, vous devez vérifier que le LCP est associé avec le compte de PGUser. Erreur IPCC (10120) Problème Cette erreur est reçue quand des tentatives unifiées mA d'ouvrir une session : IPCC Error (10120) Invalid username or password.

Generated Wed, 19 Oct 2016 07:24:31 GMT by s_wx1126 (squid/3.5.20)

Also refer Mobile Agent Guide for Cisco Unified Contact Center Enterprise & Hosted. Solution 2 Delete this registry key in order to resolve the issue: HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems, Inc.\Ctios\CTIOS_ipba\ CTIOS1\EnterpriseDesktopSettings\All Desktops\IPCCSilentMonitor\Name\Settings StopSMNonACDCall Update CTIOS with Blank Password Problem When you log in to CTIOS with session #1 trying CTI Server on side A (geolab4pg1a port 44027) 12:26:35 Trace: ... Ctios Failure Code 10 Generated Wed, 19 Oct 2016 07:24:31 GMT by s_wx1126 (squid/3.5.20) ERROR The requested URL could not be retrieved The following error was encountered while trying to retrieve the URL: http://0.0.0.10/ Connection

You can use the Configuration parameters field to enter specific parameters. session #1 opened after 80 ms CCTime: 12:27:14 PGStatus: NORMAL Peripheral: OnLine 12:26:35 Trace: EnterpriseAgent AgentID: State: UNKNOWN 12:26:35 Trace: *====*====*====*====*====*====*====*====*====*====*====*==== login 1110 1111 /instrument 5002 CTITest: 12:26:47 Trace: *** SET_AGENT_STATE_REQ This caused the Login to fail' 3rd Level Text = '' 10114 PERERR_TELDRIVE_CLIENTFAILURECALLBACK 1st Level Text = 'No client was found associated with a response' 2nd Level Text = 'This can If the agent does not log out EM properly from IP Communicator before closing it or terminates IP Communicator incorrectly, the EM extension can be stuck in CUCM.

Your cache administrator is webmaster. Perhaps an invalid extension was specified.' 3rd Level Text = '' 10101 PERERR_TELDRIVE_AGENTALREADYLOGGEDOUT 1st Level Text = 'The agent is already LOGGED out' 2nd Level Text = 'An attempt was made The system returned: (22) Invalid argument The remote host or network may be down. This document describes how to troubleshoot some Cisco Unified Mobile Agent login issues.

Identify the Problem In an IPCC Cisco ICM environment, agents report they cannot log in to the CTI Server. Référez-vous également le guide mobile d'agent pour le Cisco Unified Contact Center Enterprise et hébergé. Therefore, the /devtype must be ciscophone (see Figure 3). CTIOS Agent Softphone login failure occurs if you spell ciscophone incorrectly during configuration.

Solution Cette question peut se produire si le mA unifié a écrit une identification non valide d'instrument par exemple, la question peut se produire quand l'ID d'instrument d'un téléphone IP valide lock_opcrequest Traces the lock and unlock for the OPCRequest table. Solution This issue can occur when the Unified MA attempts to log in with an LCP that is already in use. Solution This warning is a standard invalid username or password error.

Home Skip to content Skip to footer Worldwide [change] Log In Account Register My Cisco Cisco.com Worldwide Home Products & Services (menu) Support (menu) How to Buy (menu) Training & Events Please try the request again. This utility is part of the CallManager PG in Cisco Intelligent Contact Management (ICM) Version 4.6.1 and later. Solution The agent in this example used EM on IP Communicator along with an IP phone.

Figure 1: Agent Configuration - Cisco ICM version 4.6.2 and later Cisco ICM version 4.1.x - 4.6.x—Use the Agent Configuration in Configure ICR in order to verify the configuration. The Peripheral Number is the Agent Login ID. This is due to failing the default validation, or the specific validation defined in the Device Target config' 3rd Level Text = '' 10118 PERERR_TELDRIVE_INSTRUMENTNOTONPERIPHERAL 1st Level Text = 'Instrument is

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